Frequently Asked Questions

The Delivery Time

The Delivery Time

Due to high demand, we have currently no instruments in stock. The delivery time is 6 months after the reception of a firm order.

The Guarantee

We grant a 5 year guarantee for our instruments (beginning with the date of purchase). Our company commits itself to fix (free of charge) any defects that are found on the instrument after the expiry of the guarantee period, that are caused by faulty design, second-rate material, or by an error that occured during the manufacturing of the product. Terms and conditions of the guarantee are that the instrument be placed in a room with a relative air humidity of 40-60%, and a temperature of 18–25°C (64,5 – 77°F).

The cimbalom should never be exposed to such effects of the environment, which do not correspond with the conditions described above (never place the cimbalom near a radiator, under direct solar radiation, or in a damp place etc.).

The tightness of the (more of text)

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